Aadhaar Services : Aadhaar Enrollment
Q1. How to start Aadhaar Enrolment Center (PEC) under CSC SPV ? Currently Aadhaar enrollment center activation process has closed. **
Q2. What is the Configuration of Laptop at the PEC ?
Laptop/Desktop
Details
Specification Machine Form Factor
Desktop/Laptop
Model
From Top 5 vendors as per latest IDC report 3.2-GHz base frequency Quad Core or later (Desktop)/ 1.9 Ghz Quad core base frequency or later (Laptop)
CPU
Display
Minimum 14" HD Anti-Glare (16:9)
Connectivity
Should have built-in support for Bluetooth 4.0, Wi-Fi (IEEE 802.11b/g/n) and Ethernet (10/1000 Base-T), Bluetooth/WIFI not required incase of Desktop
MEMORY
8-GB DDR4 RAM or higher expandable up to 16-GB with 1DIMM SLOT FREE
Webcam
Built-in webcam with minimum High Definition 720p, | required in case of Desktop
HDD
Minimum 500GB (or Higher) @7200 rpm Hard Disk
Input / Output Ports
One HDMI
One VGA, 2 in case of laptop Dedicated Minimum 5 USB 2.0 port* One Ethernet (RJ-45)
Battery Backup
8hrs backup time in case of laptop /0.5KVA UPS with 30 min backup time for desktop
Chipset
Integrated with CPU or equivalent Integrated Graphics
Graphics
Keyboard
Integrated for laptop sized (Minimum 84 Keys) Windows compatible Spill-resistant, standard keyboard in case of Desktop
Touchpad
Wide Touchpad below keyboard for laptop, Mouse in case of desktop
Preloaded OS
Windows 10 professional
ACCESSORIES
Laptop carrying case/not in case of desktop
3 years comprehensive onsite-warranty. BATTERY AND POWER ADAPTER WOULD HAVE ONE YEAR WARRANTY
WARRANTY
ANTI-VIRUS
For End Point Security
Q3. What are the criteria to be a PEC Operator ?
The VLE needs to be a certified supervisor/operator as per UIDAI requirement. Also, the VLE needs to arrange for a Document Verifier whose presence will be required mandatorily at the enrolment center.
VLE will also need a permission letter from the Block or any of the following Government Offices allowing the VLE to operate from the concerned Government Office, because Aadhaar enrollment centre will be open only in Government Place.
Government Offices -
∙ Block Office,
∙ DC office,
∙ Primary Health Centres,
∙ Hospitals,
∙ Govt. Schools,
∙ PDS centres etc.
After having satisfied the above pre-requisite, the VLE needs to register on the below link to register his/her request to start Aadhaar Enrolment Centre with CSC SPV.
http://registration.csc.gov.in/uidreg/PECRegForm.aspx
**For the time being PEC registration is closed. CSC SPV will inform the VLEs once the registration re-opens.
Q4. Will CSC SPV provide me a UID Kit and if not then from where can I get the UID Kit and how much will be the cost of it ?
CSC SPV is selling UID kits. VLE may kindly contact the respective State team.
Q5. How to get certified as a Supervisor ?
There is only one agency, NSEIT which conducts the UID Supervisor/Operator tests. VLE may visit the websites of this agency where the complete details regarding the certification is given. The link is : https://uidai.nseitexams.com/
Q6. Who is a document verifier ?
A document verifier as prescribed by UIDAI should be Class 3/Group C and above Working/retired Government Servant. His responsibility will be to eminently present at the enrolment center and to verify the documents copy of the residents against their Originals and only after this verification the operator will enroll the resident for Aadhaar. His presence is mandatory at the enrolment center.
Q7. When will UID Enrolment start in Assam, J&K and Meghalaya States ?
As of now, there has been no definite timeline given by UIDAI or the Government of India regarding this, but once any such information is released it will be communicated to the VLEs of the respective States.
Q8. How much is the payment per Aadhaar generation and what is the cycle of payment ?
The total payment is of Rs 40 per successful Aadhaar generation where the VLE will be paid Rs 38 and Rs 2 will be the document verifier share. The payment is made as per the release of the sanction order by UIDAI.
Q9. How many machines can I get registered under CSC SPV ? As of now, a VLE can get 1 ECMP and 1 Tablet kits registered.
Q10. I have registered with CSC SPV, but did not receive any call for the kit registration ?
Currently Kit registration process is closed.
Q11. My mobile number is not registered in Aadhaar, how can I get my mobile number Updated in Aadhaar?
One needs to visit the nearest enrollment centre to update his/her mobile number. No additional Documents are required.
Q12. My Aadhaar is suspended and has been asked to update. How do I know, what to update and how” ?
If an Aadhaar is suspended, the normal mode of update is through a physical visit by the Resident to the enrollment centres. You will need to do the required update as informed to you in the communication sent by UIDAI.
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Q13. How to create payment related and any other query for CSC UID?
Our payment portal cscuid.in is live now so kindly refer all our VLE to check their payment. for any Payment related issue or other grievances VLE need to mail us at new e mail id cscuid@digimail.in by VLE own digimail.
Q14. How to receive VLE district/state coordinator mobile no and mail id ? For district/state coordinator mobile no and e mail id VLE need to visit cscuid.in and in contact us VLE find his district/state coordinator details.
Q16. How to purchase UID Kit through CSC SPV ?
VLE needs to contact his district/State coordinator to purchase machine. If kit stock is available, VLE will be able to purchase it.
For contact details, VLE may please visit http://cscuid.in
Q17. How can a VLE check the payment status ?
VLEs are requested to please check payment details on cscuid.in
∙ CSC id is user name
∙ Pan Card no as a password
http://cscuid.in/Home/Training
Q18. What should I do when "CLIENT ERROR" message appears ? Please reinstall the client and check, if issue persists VLE may please contact Helpdesk.
Q19. Can we update photo as well as demographic update at same time ? In one time one thing can be done only either photo update or demo update.
Q20. What will we do if my system showing server connection failed ? If this error is showing, then VLE may check below details first :
∙ Network issue (Check your network connection)
∙ Server issue (Server issue from UIDAI) It will resolve as soon as possible from backend technical team.
Q21. How to activate certified Supervisor ?
Supervisor activation is held up by UIDAI at present.
Helpdesk Executive(s) may kindly contact the below mentioned officials for assistance in case of any difficulty –
Sl No. Name Designation Mobile No. E-Mail ID 1. Shri Vivek Chand Baloria Assistant Manager 9971479002 Vivek.chand@csc.gov.in 2. Shri Mayank Rawat General Manager 9811645178 mayank.rawat@csc.gov.in
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