How to apply for NSDL pan card By CSC DIGITAL SEVA PORTEL

 

Q1. How to apply for NSDL pan card ? 

Go to NSDL - PAN Card Service->> PAN Application->> New PAN for Indian Citizens (Form  49A) and fill form. 

Q2. In case of any correction or lost Pan card ? 

Changes or Correction in PAN details and Reprint of PAN card respectively under PAN  APPLICATION LINK. 

Q3. From where i have to get AO code ? 

Kindly check on “For Non International Taxation AO details, click here” then choose your  district/city name’s first letter then select name of your location then select radio button  related to your area and click on submit. 

Q4. How to upload documents ? 

Go to NSDL - PAN Card Service->> PAN Application->>Upload of scanned documents. You have to remember following points - 

∙ Resolution - 200DPI(Dot Per Inch) 

∙ Type of scanning – Color 

∙ File Format – PDF (Original scanning must in PDF not in converted form JPEG or  other format to PDF) 

∙ File name should be as acknowledgement number 

∙ Maximum allowable limit for PDF is 400KB per page. For eg. If PDF is having 5 pages,  then size of PDF should not exceed more than 5 X 400 = 2000KB. 

Getting Error :  

a. Kindly upload file with application acknowledgment:🡪 Kindly rename PDF file as  ack number, then upload the same. 

b. If objection marked by NSDL then you should mail clarification to tininfo@nsdl.co.in (Objection may be name mismatched in documents and ack form, DoB  mismatched in ack form and documents) 

Q5. Where to fill the name if applicant do not have middle or last name ? He has to fill name in last/surname field. 

Q6. If applicant is minor, what will be the procedure ? 

Fill on line form, affix photograph of minor, it will be signed by his parents, DOB of minor is  required, all other document required of his parents.

Q7. Can Aadhaar be used as PI/PO/POB ? 

Documents required- If Aadhaar contains full DOB, then no any other document is needed.  In case full DoB is not mentioned in Aadhaar, then proof of age i.e. TC or matriculation  certificate must be submitted. 

In case of any issue you may contact NSDL at tininfo@nsdl.co.in 

or csc.panindia1@gmail.com : (020) 27218080 

C. Common FAQ 

Q1. What should I do if there are any changes or correction in Pan Data ? 

The applicant is required to fill all the columns of the form and tick the box(es) on the left  margin of the appropriate item where change/correction is to be done. 

Q2. How can I regenerate acknowledgement receipt ? 

You are to go the Cases to be resolved - Discrepancy cases; download Your excel format and  take your acknowledgement number then go to Re-Generate Acknowledgement Receipt. 

Q3. Is it compulsory to send physical document to service provider after  uploading document ? 

Yes. It is mandatory that the physical documents should be sent through courier to the  NSDL/UTITSL office address within a week from the date of application. 

Q4. How can I get refund of my payment in case of not processing cases ? 

Refund claim is processed automatically only in cases of failed transactions. In case of successful  transaction, kindly check your online status or Discrepancy cases details on daily bases and  complete the documents as per the remarks given for further process of the applications.  

If you have not received acknowledgement No., please visit the Cases to be resolved - Discrepancy cases and download Your excel format and take your acknowledgement  number then go to Re-Generate Acknowledgement Receipt.  

Q5. Which document will serve as a proof of identity, proof of address and  proof of date of birth in case of individual applicants and HUF applicants ? 

The list of documents is given in Annexure-A. 

Q6. Which document will serve as proof of identity and address for Foreign  Citizen located within & outside India at the time of application for PAN? List of documents which are acceptable as proof of identity and address for applicants other  than individual and HUF is given in Annexure – B. 

Helpdesk Executive(s) may kindly contact the below mentioned officials for  assistance in case of any difficulty –

1. Smt Alka Pandey Senior Executive 9953415223 Alka.pandey@csc.gov.in